Buyer questions, answered

From 5 sheets on stock colors and stock shapes. Custom CNC kits can start at a single set for sampling; OEM production programs are quoted per volume.

Material sample cards are available — contact us with your address and application. Cut prototypes are quoted per design and typically credited against your first order.

Stock sheets usually ship within days. Custom and OEM orders depend on design and volume — typically two to four weeks after sample approval. We confirm exact dates with every quote.

Send product type, size/thickness, texture, color, quantity and destination port via the contact form, email or WhatsApp. We reply within 24 hours.

Yes. Send a DXF/DWG/PDF cut file, a physical template, or measurements plus photos — our design team prepares production-ready files for approval before cutting.

Yes — embossed, engraved, or two-tone CNC reveal. Logos can go on any sheet, pad or kit, and packaging can be fully branded or white-label.

Teak, dark brown, storm gray, black, blues and camo patterns across brushed, grooved, diamond and smooth textures — plus custom two-tone laminate pairs for OEM orders.

Usually, yes. Send a link, photo or physical sample and we'll quote an equivalent or improved spec.

Closed-cell EVA doesn't absorb water and our material is UV-tested. Cared-for decking typically lasts many seasons in marine environments; we can share test reports for your market.

Genuine 3M pressure-sensitive adhesive on self-adhesive products. Surfaces should be cleaned and primed per our install guide for best bonding.

Third-party test reports from SGS, Intertek and TUV are available, and materials are RoHS compliant. Ask us for the reports relevant to your market.

Soap and water. No oiling, sanding or sealing — that's the point.

Sea freight (FOB/CIF) for volume orders, palletized or rolled; express courier for samples and small orders. We quote your incoterm of choice.

Shenzhen / Guangzhou, both within trucking distance of our Huizhou plant.

T/T is standard for factory orders; terms for recurring OEM programs are discussed case by case.